Des Moines, Iowa – Movement Search & Delivery www.movementsearch.com/jobs is Bachelor’s Degree in mechanical or industrial engineering. Manufacturing engineering and project management leadership experience in a high volume manufacturing environment. Experience and knowledge of Six Sigma, TS16949, KPI driven management operating system. Knowledge of injection molding tool design and processes a plus. Proven experience managing multiple resources and complex projects. Familiarity with AutoCad, Microsoft Word, Excel, Visio, PowerPoint and ERP systems. Knowledge of capital planning and prioritization processes. working with a world class supplier of products to a myriad of industries within manufacturing. Due to recent growth, the company has opened a position for a Engineering Manager.
What you will do: The Customer Service Representative provides leadership to the day-to-day execution of customer orders, evaluates/identifies opportunities to drive process improvements that positively impact the customer’s experience, and assists with lot sizes and lead times, by part, to reduce unplanned disruption to operations. The position works with quality, seeks to resolve all product and/or service problems by clarifying the customer’s complaint, determines the root cause of the problem, and explains the best solution to solve the problem, expediting corrective action. Additionally, the Customer Service Representative leads all engineering changes, handles all commercial communications to the customer including preparing and submitting the quote and status updates for an implemented order, and coordinates resources in the plant.
What you will need: Associate’s Degree or comparable work experience. Current experience in a customer service role within manufacturing. Plastic part and/or injection molding experience preferred. Working knowledge of Microsoft Office and demonstrated capability in Excel and a major ERP system (IQMS, SAP, Plex, etc.).
What we offer: Honest and transparent representation to our clients… it’s what we do.
If you have ALL of the required qualifications for this position and are skeptical about sending in a resume to someone you have never spoken with, give us a call. We try to rise above the recruiting rhetoric by giving our contact information in order to provide you as much information as possible. We go to great lengths to work directly with the hiring managers for the positions we represent so our job descriptions truly reflect the needs of the organization.
Please send your resume and current compensation to:
Pierce Buster
auto@movementsearch.com
(Yes, this goes directly to a real person.)
(248) 297-5320